Privacy policy

The website www.vitagro.com.ua is under the management of 'VITAGRO Group of Companies' LLC (here and after - VITAGRO or the Data Controller). We care about the confidentiality of your data. In this regard, we have developed this privacy policy (here and after referred to as the "Policy"), the purpose of which is to inform you about the procedure for the collection, storage and processing of personal data and information provided by you through this website.

Scope of this Policy

This Policy applies to 'personal data and information' collected by us through this website. 'Personal data and information' means data that personally identifies you, either individually or in combination with other information available to us. Examples of personal information include your name, address, email address, and other information you may provide when you use our Site. By using this Site, you accept the practices described in this Policy. If you do not agree with this Policy, please do not use this Site. We reserve the right to make changes to this Policy at any time. Any changes are put into effect by the statement in the new version of this Policy. We recommend that you regularly familiarize yourself with this Policy in order to be aware of any changes and the possible order of use of your information.

Personal data and information collected through our site

Personally identifiable information means information that allows us to know specifically who you are. Personal information is required when ordering services, registering an account, and sending us comments. For example, this information may include your name, address (both legal and actual), email address, product information, and industry.

This information may be stored in our contact or administrative databases in connection with previous or current cooperation with you or in view of the fact that, in our opinion, you may be interested in receiving materials from us about our activities and services. This allows us to more effectively manage our relationship, improve our Site and services offered to you, and prepare materials that we can send to you based on your interests.

Non-personally identifiable information means information of a purely statistical nature, which does not in itself identify specific individuals or legal entities, and which depends on your visits to the site. For example, this information may include the domain from which you access the Internet, the date and time of access to the site, as well as the address of the website from which you linked directly to the Site. This information is used in a consolidated form to increase the usefulness and attractiveness of the site for users.

Agreements governing the use of special features and password-protected sections

This Site may contain special features and password-protected sections. When you register to use special features or password-protected sections, you may be required to agree to special terms governing your use of special features or password-protected sections. In such cases, your express consent to special conditions will be requested, for example, in the form of marking a box or clicking on the button confirming the acceptance of the user agreement - "I agree". If any of the provisions of the user agreement differ from the provisions of this Policy, the provisions of such agreement shall supplement or replace the provisions of this Policy, but only in the part of matters governed by this agreement.

Cookies and similar technologies

We use cookies and other web technologies to collect information and support certain functions of our sites. For example, we use these technologies to:

collection of information about how visitors use our sites: visited pages, on which links are used and
duration of stay on each page;
determining the effectiveness of our advertising campaigns and managing them; maintaining the
functions of our sites, for example, to eliminate the need to re-enter initial data already in our database
or to re-expose preferences that have already been set on previous visits to our sites;
to personalize work with our sites.

Usually, the information collected by us using the specified web technologies does not allow you to be identified personally. However, if you have created a user profile, for example by registering in a password-protected section of one of our sites, we may link the information we collect through web technologies with other information that personally identifies you.

If you do not want to receive cookies, you can set your browser to reject these files. In addition, you can also delete our cookies after leaving the site. Although you are not required to download our cookies when visiting our sites, if you have configured the rejection of cookies in your browser, you will not be able to use all the functions of our sites.

VITAGRO use of your personal information

We typically use personal information collected through our site to:

provision of information and services requested by you;
security and fraud prevention;
effective customer service;
personalization of the use of our site;
display of personalized advertising when visiting our site;
providing you with special offers and other information that, in our opinion, may interest you (but only
with your permission);
providing you with information and notifications regarding your use of our site;
providing you with invitations to participate in surveys and provide us with your comments;
better understanding of your needs and interests;
improving the content, functionality and usability of the site;
improving our products and services;
improving our marketing and advertising activities;
any other purposes specified in the current privacy notice or other agreements between VITAGRO and You.

Providing shared access to your personal information by VITAGRO

Service providers.

We share personal information with companies and organizations that perform services on our behalf, such as companies that provide us with support services (including processing services, data center services, and web hosting services), or that help us market our products and services (including third-party companies). These third parties are contractually obligated to use the personal information we share with them solely to provide services on our behalf and to use commercially reasonable measures to protect the confidentiality and security of your personal information.

VITAGRO inside.

We share personal information collected through our site with VITAGRO employees or other VITAGRO affiliates for cross-marketing and other purposes. If you are against the sharing of your personal information with other units of VITAGRO, you have the right to refuse at any time by sending a written message to the official responsible for data privacy.

Transfer of control.

Your personal information may be transferred to companies that have acquired shares or assets of VITAGRO or one of our businesses, for example, as a result of a sale, merger, reorganization or liquidation. In the event of such a transfer of control, the company uses your personal information taking into account the actual policy and your privacy requirements declared to us.

Regulatory compliance, protection of our rights and the rights of others

We have the right to disclose personal information when we believe in good faith that the disclosure is in accordance with the law, at the request of a court or in accordance with the procedure established by applicable law. We may also disclose personal information to prevent or investigate possible crimes, including fraud or identity theft, to enforce or enforce our online terms of use or other agreements, and to protect our own rights or property or the property rights or safety of our users or other persons.

Aggregate information

We have the right to share demographic or requested information with third parties, but such information will be anonymous and will not contain any personal data or information. The aggregate information we share may include anonymous information that is collected through the use of cookies and other similar tracking technologies, as described in the 'Cookies and Similar Technologies' section. We reserve the right to disclose your personal information in accordance with the user agreement to which you have agreed.

General recommendations

We respect your right to choose how we collect, use and disclose your personal information. We also provide the 'refuse' link in news or promotional emails so that you can inform us that you do not wish to receive such correspondence from us in the future. When you create an account or personal profile on our Site or other VITAGRO sites, you can change some or all of your privacy settings on the account or profile settings page.

Direct marketing

Before using your personal information for direct marketing purposes (or allowing our affiliates to do so), you will be given the opportunity to allow or deny such use of your information. You may refuse of our direct marketing mailings at any time by emailing or writing to the Data Privacy Officer. Please include your name, address and email address so that we can find you on our mailing lists. . After we receive the necessary information, we will remove you from our mailing lists. Please give us enough time to fulfill your request.

Shared access to your personal information

Please familiarize yourself with the section 'Giving Vitagro shared access to your personal information', where the procedure for providing shared access to your personal information to third parties and the options available to you is established.

The procedure for accessing, updating or correcting your personal information

When you create an account or personal profile on one of our sites, you will be able to access or update some or all of your information on the account or profile settings page.

VITAGRO protection of personal information

We use a comprehensive data security program that includes commercially reasonable administrative, physical and technological security measures to protect your personal information from unauthorized access, use, unauthorized or accidental destruction, alteration or disclosure. Although we take commercially reasonable precautions to ensure a level of security, we cannot guarantee the security of information provided over the Internet or stored in our databases.

Links to other VITAGRO websites

This Site contains hyperlinks to other VITAGRO websites or other VITAGRO divisions (here and after - Other VITAGRO websites). The specified Other VITAGRO websites are autonomous and separate websites. Each of them performs a certain function. Each Other VITAGRO website is therefore governed by its own terms of use and privacy policy. When accessing Other VITAGRO websites linked from this Site, please take a few minutes to review the terms of use and privacy policy posted on each Other VITAGRO website you visit.

Links to other websites

This Site may contain links to other websites of other companies, including the websites of our third-party service providers, our affiliates and other third parties. This Policy does not apply to personal information collected on any of these websites. When accessing third-party websites linked on this site, please take a few minutes to review the privacy policy posted on that Site.

Safety of minors

The site is not for minor users. VITAGRO takes safety issues very seriously, especially regarding minors, and in this regard, VITAGRO appeals to parents to explain to their children about Internet security issues, their specific purpose and the need for use of certain services of the Site.

Applicable law

This Policy is governed by the legislation of Ukraine.

Questions about privacy practices

If you have any questions about this Policy or our privacy practices, please send an email or write to the Data Privacy Officer. (see Contact details on this page).

Contract data on matters related to the privacy policy:

marketing@vitagro.com.ua